Work Remotely With F.H. Cann and Associates: 200 Temporary Call Center Customer Service Representatives (Hiring Now!)

0 0
Read Time:3 Minute, 10 Second

F.H. Cann & Associates Inc. is a leading contact center, loan servicing, financial recovery, and business process outsourcing firm. And just this year, the company made it to the Inc. 5000’s 2020 list of the fastest-growing private companies in America.

With over two decades of experience, F.H. Cann & Associates, Inc. have served many industries, maximizing their productivities and profits and delivering holistic customer service solutions. 

F.H. Cann and Associates Inc. is Hiring Call Center Customer Service Representatives

Do you have a passion for delivering solutions to clients? Are you patient, empathetic, willing to learn, and focussed? Do you wish to grow in an environment that values honesty, transparency, and accountability?

At the moment, F.H. Cann and Associates Inc., a leading customer service solution, is hiring 200 temporary call center customer service representative. 

What do F.H. Cann & Associates do?

  • Focussed Holistic Customer Care

Holistic customer care solutions is essential for customer satisfaction. F.H. Cann & Associates focuses on delivering the best value to customers and clients.

This means that call center customer service representatives must be willing to thoroughly understand the client (he or she is working with) and services that the client offers. Every customer care representative must follow the ‘holistic’ mantra and ensure maximum client satisfaction whenever the client calls. 

  • Teamwork

Teamwork is essential to the growth of any business. When you become a part of the F.H. Cann and Associates team, you become a member of a vibrant and talented community, with professional team leaders that will ensure that individual team members are highly effective in delivering their duties, and the team is collectively effective in client satisfaction. 

  • Management Support

F.H. Cann & Associates is a leading company in management support. With many firms, businesses, and even government bodies, relying on F.H. Cann & Associates for management efficiency and economics of scale.

Read:

4 Reasons Why Letting Call Center Agents Work Remotely Makes Sense

What F.H. Cann & Associates Expects from Intending Call Center Customer Service Representatives

Before you apply for the position of Customer Service Representatives at FHC, it is essential that you understand their core values, mission, and how you can become a part of the FHC family. 

Read:

The 7 Worst Phrases Contact Center Agents Say To Customers — And What to Say Instead

FHC Mission

“FHC is focused on taking a holistic approach to accounts receivable management, call center services and loan servicing. We are committed to delivering productive, professional, and secure services that meet and exceed the needs of our clients, customers, employees, and the communities that we serve.”

FHC Values

All FHC services and actions are rooted deeply within our company’s core values. We base our principles around being accountable, compassionate, innovative, agile, and secure.

Values That All Intending F.H. Cann and Associates Customer Support Representatives Must Possess

  • Compassionate: Customer service goes beyond being on the other end of the line receiving calls. All customer support representatives must be compassionate—they must care about the client. 
  • Accountable: Accountability and transparency are two words that a call center should always be known for. You are accountable for your words, your responses, your reaction, and the business solutions you will be delivering to your contacts. 
  • Agile: Of course, you need a stomach of positivity. Can clients be frustrating? Yes.

    Do you become irate because you are dealing with a difficult client? No, absolutely not; instead, you calm the client down and walk him through the solution. 

    There are different types of customers and a great customer service representative should know exactly how to deal with them.

To apply for the position or learn more about the job listing by F.H. Cann & Associates, you can check here

About Post Author

Chris Turn

Happy
Happy
0 %
Sad
Sad
0 %
Excited
Excited
0 %
Sleepy
Sleepy
0 %
Angry
Angry
0 %
Surprise
Surprise
0 %

Average Rating

5 Star
0%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
0%

4 Experiential Marketing Ideas for Companies to Try this Summer
News & Trends

4 Experiential Marketing Ideas for Companies to Try this Summer

Experimental marketing or engagement marketing is a strategy that involves inviting customers and prospects to have an in-person experience with a real-world business situation. It is all about creating unforgettable experiences for your customers. Such experiences help build customer loyalty and strong connections with your brand. While there is digital marketing, experimental marketing should mostly […]

Read More
How to Find the Management Style that Works Best for You
News & Trends

How to Find the Management Style that Works Best for You

Management is a challenging and complex task. There are many different styles, and it can be hard to know which one is the right one for you. Choosing the right management style can help organizations get better production out of their teams. They can also help you become a more successful manager. Here are some […]

Read More
Business Leader Koen Vanpraet
News & Trends

Koen Vanpraet Shares: Should You Be Hiring Or Training To Fill Skills Gaps?

Skill gaps have always been one of the most prominent issues businesses face. This has only been amplified in the last decade due to the world’s increased reliance on technology. So what can we do about skill gaps?  Key Topics: Koen VanpraetUpskillingReskilling Some companies decide to fill these gaps by hiring new employees with the […]

Read More